Valorlamps 4-Light Semi Flush Mount Ceiling Light - Brass/Amber

Thank you very much for your interest in our lights! We plan events every month where you can take advantage of the corresponding discounts. The quality of our lamps definitely matches the price.

Materials:

• We use natural brass and K9 crystals
• Imported alabaster from Spain and other premium materials
• We do not use cheap or environmentally unfriendly materials

Craftsmanship:
All lights are handmade by skilled craftsmen, featuring:

• Custom mold creation
• Precision injection molding
• Expert coloring and assembly
• Traditional craftsmanship, not mass production

Transportation and Packaging:

• Double packing with carton and wooden box
• Secure protection for all lamps
• Free shipping and tax included

After-sale Service:

• Timely customer service
• 30 days warranty
• 2 years after-sale support for all products
• Support available through our website

For wall sconces & items less than 36":

• Processing time: 7-10 working days
• Shipping time: 6-9 working days

For package size over 36" and valuable items:

• Ocean shipping time: 35-45 days
• We will communicate shipping details in advance

Note: For oversized packages requiring expedited delivery, please contact us at support@valorlamps.com.

We offer custom services to help bring your vision to life. Contact us at support@valorlamps.com with your requirements.

Required Information:

1. Design reference (image or drawing of desired chandelier)
2. Base color preference (e.g., gold or chrome)
3. Specific dimensions (e.g., W 32" × D 10" × H 10")

We will manufacture your custom piece in our factory and ship directly to you by air - no middleman, ensuring affordable pricing.

Congratulations! As a designer/builder/distributor, you can apply for our trade discount program.

Process:

1. Contact us with your credentials
2. After verification, receive access to our trade account
3. Join our trade partner community

Benefits Include:

1. Trade Discounts
2. Free samples and color plates
3. Free customization service
4. Free design drawings
5. Extended 5-year warranty (regular is 2 years)
6. 60-day exchange period (regular is 30 days)

You may cancel your order by contacting us before dispatch. Please note:

• Cancellation must be requested before shipping
• Orders cannot be cancelled once shipped
• Out-of-stock items cannot be cancelled

For assistance, contact support@valorlamps.com.

General Return Process

To initiate a return:

1. Do not install or use the product
2. Keep the item in its original packaging
3. Submit return request within 30 days of delivery

Note: For complete details, please review our Refund Policy.